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Managed DNS Problem
Posted: Tue Jan 22, 2008 9:39 am
by Tails5
I'm having a big problem with Managed DNS, it told me to change my nameservers, so I changed my domains name-servers, and don't know how to add the old ones back so I can use Managed DNS and my website. Please help
Posted: Wed Jan 23, 2008 1:17 am
by SHAdmin
Hi,
Any changes in DNS take atleast 2 to 24 hours to take effect. Please wait for that time and let me know if it starts to work.
Posted: Wed Jan 23, 2008 2:22 pm
by Tails5
It's now been about 32 hours since it happened. I think the problem has something to do with me changing the NS's to go to Managed DNS, I just dont know how to set those NS's back into it using Managed DNS for the whole site.
Posted: Wed Jan 23, 2008 4:24 pm
by SHAdmin
Hi,
Please use the guides given at
http://smokyhosts.myorderbox.com/kb/ser ... at124.html and check if what you have setup is correct or not. If you still find any issue, then please let me know the domain name and i will look into it.
Posted: Thu Jan 24, 2008 4:52 pm
by Tails5
Managed DNS is set up properly, and I tried adding the NS without a zone, but it still isn't working. I tried re-adding the domain as a parked domain. It said "cs-lewis.info has been successfully created for you" but it won't load my homepage when I try to go to it.
Posted: Fri Jan 25, 2008 12:24 pm
by SHAdmin
Hi,
Please PM me the domain name with the email address you have used at the time of registration and i will look into the issue.
Posted: Mon Jun 23, 2008 7:56 am
by antnzdotcom
yeh i am having the same problem.. let me know if you get a fix...
Posted: Wed Jul 02, 2008 5:59 pm
by Tails5
The solution is to point the NS to your Managed DNS, and point a CNAME record with a blank zone to your smokyhosts website, for example, I had it pointed to tails5.thesmokylounge.com