Free hosting support?
Posted: Sun Jul 27, 2014 7:38 pm
I apologize if I've missed something, but I have a technical issue in my hosting account.
I do not see anywhere to submit a ticket for a tech to check into the issue, or if there is any announcement like the server I'm on is undergoing maintenance.
My suggestion is to make it clear to new users how to go about submitting a support request/ticket. There could be a link in the cpanel skin, or a forum section here for it?
Does the contact link in the footer inside cpanel go to the proper place to receive hosting support from SmokyHosts? I guess not, trying that didn't work.
Thanks!
I do not see anywhere to submit a ticket for a tech to check into the issue, or if there is any announcement like the server I'm on is undergoing maintenance.
My suggestion is to make it clear to new users how to go about submitting a support request/ticket. There could be a link in the cpanel skin, or a forum section here for it?
Does the contact link in the footer inside cpanel go to the proper place to receive hosting support from SmokyHosts? I guess not, trying that didn't work.
Thanks!