Posted: Wed Jul 23, 2008 7:12 am
When does this start?
When does this start?
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SHAdmin inactivity?
Page 2 of 2
When does this start?
Posted: Sat Jul 26, 2008 9:14 am
Sorry for my inactivity, i am back now.
Before all you guys mix up things, let me make a few things clear...
As far as account upgrades and other account related modifications are concerned, i am sorry for the delay. They will be attended to ASAP.
Paid customers are given support by employed support staff who are available 24/7/365. (Even the image damen57 has posted above is meant for them). Now i suppose there should not be any surprise in that!! Free hosting customers are supposed to be supported within the community (forums).
As said correctly by TheCrymsonLegends, i do make sure that though you are a free hosting member or a paid hosting member, you will get the best possible services. However, not necessary that you will get the same sort of attention from the support aspect! There has to be some reason why one should feel the need to use paid services instead of free!!
Before all you guys mix up things, let me make a few things clear...
As far as account upgrades and other account related modifications are concerned, i am sorry for the delay. They will be attended to ASAP.
Paid customers are given support by employed support staff who are available 24/7/365. (Even the image damen57 has posted above is meant for them). Now i suppose there should not be any surprise in that!! Free hosting customers are supposed to be supported within the community (forums).
As said correctly by TheCrymsonLegends, i do make sure that though you are a free hosting member or a paid hosting member, you will get the best possible services. However, not necessary that you will get the same sort of attention from the support aspect! There has to be some reason why one should feel the need to use paid services instead of free!!
Posted: Mon Jul 28, 2008 3:24 am
When I said the same support I meant from you. Anything more Technical then yes they do get the paid support guys but as far as any support that you handle it would be done the same. Welcome back XD! Sorry for the confusion
Posted: Tue Jul 29, 2008 6:32 pm
I guess this is as good-er place as any to welcome you back, SHAdmin. 